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Key Reason for Business Process Management Implementation Bound to Fail

BPM Implementation

What if I can tell you straight up that your Business Process Management implementation will fail. I’m 99% confident with my words. This seems terrifying right!

Analysis shows that only 20% of IT projects are completed on time. BPM projects have a higher failure rate due to inexperience and the limited scope of implementation. You are at the cutting edge of technology if you implement a BPM project using current tools and standards that are still irregular. Your failure rate will be even elevated.

We will be discussing the main causes of BPM failures in this article. It is easy to identify the cause and then find the solution. Implementing the solution is the most difficult part. Communication is a major reason for failure. It is simple to encourage more communication. Implementing better communication is not easy.

What Fails in Business Process Management Implementation

BPM implementation is not only cutting-edge, but it also has a unique aspect that sets it apart from other IT projects. BPMS Software is a crucial element for automation. It can span across multiple departments. Because it is a business process, it must be implemented across the entire organization. If the handoff is not working well, the interface between departments is the weakest point of a process.

In the past, every department purchased the best-of-breed application that would suit its needs. The business process was not taken into depth. This was partly due to the absence of a process steward who would have identified optimization parameters throughout the process.

Communication –

We mentioned the fact that communication, or lack thereof, can lead to project failure. Now communication must be enabled not only within the department but also between departments. The more complex an organization is, the more likely there are for politics and fiefdoms. It can be difficult to reach an agreement on simple matters.

A project manager must work in partnership with the process steward to ensure success in this area. Executive support is required to break down the walls between fiefdoms. If a consensus-based approach fails to work, a dictatorial approach might be the only option. A deadline may be set by the sponsoring executive to “Come to a conclusion within X days or you will have live with what I propose.”

Architecture –

I’ve seen many BPM projects fail because of weak architecture. The reason this happened was that the architecture was not well-designed or the teams could not reach a consensus. It is not sufficient for different applications to publish their interfaces, expecting the consumer to use them. Sometimes, an architect who is proficient in one area of business can be promoted to a higher position. The result is that he or she may have a biased view of the solutions.

It is possible to designate an architect who can understand the business problem and the process in order to manage all interface definitions between departments. An architectural team can be a compromise if one architect does not have the necessary domain knowledge. Another option is executive support for one architect who can work across departments without being bullied.

Executive support –

This is because the nature of the BPM project spans departmental boundaries. The BPM implementation must be justified from the top with full support throughout the process. Senior management must be active in fighting politics and maintaining a healthy environment. This can be difficult.

One way to build trust is to make sure that department heads meet regularly in a relaxed atmosphere. Or else, the implementation could fail.

IT alignment in business –

IT can get distracted by the desire to use the latest technology and not address the business problem. This is just the nature of technical people. Technology is what drives them. Sometimes, it can overwhelm the business needs if it isn’t properly monitored.

Management should monitor the progress of each project through several methods. Management should insist on regular meetings, updates, and maybe even a way for them to “look into” the implementation in real-time – by looking at bugs reports or making it available to continuously showcase the features that are being implemented.

Integration –

Although integration is an important part of any IT implementation, it is often overlooked. We need to be certain that two groups building a bridge are meeting in the middle.

The BPM architect has one responsibility: to ensure consistent and clean interfaces. Changes to these interfaces must be approved by all parties. However, it is best to have them reviewed by all architects involved to make sure that there are no ripple effects.

Testing –

Companies often give lip service to testing. While the business may believe they have enough testing time, the implementation team pushes testing to the end. Testing is compromised when functionality is not completed by the end, but the deadline is still the same. Sometimes, the implementation team simply hopes that the system will work. It is inevitable that it will not.

Management must insist that testing cycles begin in the early phases of a project to reduce this risk. Management must have visibility into the testing process, plans and results to ensure that testing goes according to plan and does not compromise other features. Management should be able to enforce the mindset that “testing is as important as implementation” and should push for the delivery date, rather than release a partially tested system.

Wrapping Up

We have covered the main causes of Business Process Management implementation failures in this article. To avoid costly errors, you must monitor it and fix them. This requires common-sense management techniques. Execution is key. Many important aspects should be considered before buying BPM Software.

If you were willing to implement safe BPM. bpmEdge BPMS from PERICENT is a low-code business process management software for building and operating workflow-driven business applications. It offers an innovative, unique, and faster approach along with great flexibility and deeper insight into your business process than any other business process management solution.

Posted in: Business Process Management

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EDMS- Top 4 use cases in Manufacturing Firms

EDMS in Manufacturing

Our previous article presented a glance over the importance of the documentation process in manufacturing firms. Numbers of advantages of using the electronic document management system were communicated in the blog. So, this succeeding blog will be talking about the four main use cases of the EDMS system in any manufacturing firm.

The operations in manufacturing firms are not limited to just the production of logistics. But, it takes support from several other processes in the firm. Manufacturing requires the raw materials which are received through supply. The forecasting is used to manufacture a specific quantity of logistics. The management of existing and new logistics is the other big task. In the end, the transportation process helps to deliver the logistics to the retailers and customers. Communication with all the stakeholders also plays a vital role.

Most importantly, the validity of all these processes is verified by the documents only. As discussed earlier, “If is not in the documents, it didn’t happen”. The production unit, the raw material received, the transportation used, the forecast, orders, and all other data are stored in the documents only.

EDMS in the process

EDMS system helps the manufacturing firms to store and use this bulk of data in a more organized and managed way. It is neither safe nor a good idea to keep the physical files and papers for the documents of this much importance. The chances of different physical damage will always be a threat to the data and information of your firm.

Electronic Document Management System works to eliminate the chances of these risks. Moreover, the EDMS aims at smoothening the documents and information flow across the different departments & operational units of the firm.

Here are the top four user cases of EDMS in the different departments of the manufacturing industry:

Supply chain management

Supply chain management is one of the most important parts of any manufacturing firm. It works as the connecting bone between the market and the manufacturing firm. Electronic Document Management System like docEdge DMS helps to organize all the information about the supply of logistics in a well managed and digital format and thus make it more accessible.

The information about the different suppliers, the logistics received, logistics sent, the payment received and given, the quantity, date and time, etc. can be managed in a categorized and integrated system. Any paper can be signed and then sent to the other party as well. It makes the supply chain process very efficient and timeliness.

Logistics management

Manufacturing is all about logistics. A manufacturing firm makes the production strictly on a proper calculation of supply and demand. To perform this necessary calculation, the information such as demand in the market, logistics available in the market, logistics available in the warehouse, the need for new production, supply and material required for the manufacturing, and other bulk of information has to be analyzed.

All of this information comes in the form of documents. Any mistake in this process can cost a loss of millions of dollars to the firm. So, Electronic Document Management System removes the chances of mistakes and thus provides every data at the fingertips within moments.

Accuracy in accounting and finance

Due to the contribution of the different processes in the manufacturing firms, there is a lot of accounting and finance work. Taking the example, a firm has to keep a record of the payment done to different suppliers, the payment received from the other party, quantity of inventories, salary of the staff, spending on the different departments, cash in-flow, cash out-flow, and many more.

So, thousands of documents have to be managed only for accounting and finance. EDMS takes this headache away from you. The Electronic Document Management system allows you to manage all of your documentation and finance data in a digital format. So, it also becomes easier to share, retrieve and present the data for future use.

Complete control over transportation

A manufacturing firm is associated with the number of transportation service providers according to their respective market size. So, an electronic document management system helps keep a record with every transport associate and partner.

An efficient record of inventories traveling with a specific fleet along with the quantity and other specifications can be maintained. Moreover, the necessary documents can also be transferred digitally to the fleet drivers so that chances of document damage can also be avoided.

Wrapping up

EDMS has the potential of enhancing the management of different processes in manufacturing firms. It eliminates the chances of error and thus makes the documentation even smoother and well organized.

Whether your organisation is looking to go paperless or to automate business processes, our line of products are the Umbrella Platforms for your needs. Reach Us

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Why Business Process Management Software Is Crucial Element for Automation of Your Procedures

business process management software

Business Process Management Software is an enterprise-level solution for automating repetitive operations, managing core processes, and managing process logic. Your company’s growth improves with easier-to-follow methods.

BPMS is being adopted by an increasing number of businesses because every domain becomes more competitive. In fact, there has been a steady increase in its market value from $13 billion to $14 billion in 2021. Also, the market becomes less tolerant of mistakes.

Do you want to stay on top of the game in your line of work? What’s missing from your products, services, and company practices? What better way to do it than using software that allows you to create bespoke processes and simple applications to make things better?

We will share with you the significant benefits of using BPM software and why the BPM business is booming around the world.

Benefits of Business Process Management Software

1. Reduce Costs

Focused work, knowledge, lower equipment expenses, and efficiency are all advantages of BPM. Employees are focused on certain activities since you hired them with a specific skill set to execute specified jobs. If they’ve been performing a similar job for some time, it’s safe to assume they’re already experts in their fields.

Because you’ll be outsourcing labor, you’ll be able to save money on equipment as they’ll be using their own. They will be more efficient at their duties since they are utilizing their own equipment and are already familiar with the gear and software.

2. Recognition and Response to New Demands

One of the most recent changes in the way we think about process management is that processes are becoming more customer-focused and less productivity-focused. Instead of focusing on how to improve processes to get a product out faster and more efficiently, stakeholders now want to enhance processes to better fulfill the demands of customers.

It directly affected customer satisfaction and retention. Furthermore, changing corporate processes to match consumer expectations frequently leads to other significant benefits, such as increased productivity and efficiency.

3. Increase Productivity

Companies must perform at their best in the face of increasing competition and increasingly rigorous survival circumstances. The best BPM software can help firms enhance efficiency and provide more services or products to their consumers. The company would not have seen the inefficiency if it hadn’t been for business process management.

4. Stay in Competition

When your operations are repetitive and inefficient, they get clogged with waste, leaving you with less time to focus on research and development activities or other actions that will help your firm stay ahead of the competition.

This is because if you don’t streamline your company processes, you’ll always be engaged in operations, which inhibits creativity and causes waste to collect, slowing you down even more.

5. Standardize Processes

The vital for a business is a well-defined, strategic plan for how things will be done. You may standardize your company’s practices with BPM software. When methods are not standardized, quality control becomes problematic, among other reasons.

6. Cross-department collaboration

Everyone in a firm has to be on the same page and working toward the same objectives. The best BPM software improves cross-departmental cooperation, which benefits the company significantly. If business process management is not adopted, different business sectors may be unaware of how their processes relate to or clash with one another.

When to Invest in Business Process Management Software?

Even if you don’t know what procedures your company needs to execute now, having a platform to assist you to figure it out is a good idea, right?

Because you’re already set up with the software, you can simply start searching for methods to improve and automate your business once you get started and see big inefficiencies or bottlenecks in your operations.

And if you’re operating a business right now, you already know that if repetitive chores or human error are impeding your company’s development, it’s time to rethink what’s going on.

If you want to get out on the right foot and avoid the pitfalls that new company owners make every year, stop procrastinating and get started by purchasing business process software that fits your standards.

How to Choose The Best BPM Software?

Though BPMS software is designed to make workflows easier and collaborations better, selecting the proper platform might be a little more difficult.

Understanding your needs, determining the number of users, assessing prices, and evaluating onboarding and readiness may all be reduced to three steps.

Let’s look at these three crucial steps for selecting the finest business process management software for your company.

1.  Evaluate The Needs of Your Business

The initial step in selecting BPMS software is also the most extensive. Business process management software is available in a variety of forms and sizes for a variety of businesses in various sectors.

More complete service has the advantage of being less restricted than those focusing on single set of workflow or limited flexibility. Software like bpmEdge BPMS allows you to customize the platform to your specific needs.

2. Determine The Number of Users

BPM software selection process  calculating the number of users. When considering users, the three most important factors to consider are where you’re beginning from, where you’re heading, and where you intend to end up.

The majority of BPMs base their pricing on the number of users. In many ways, you may combine stages two and three (cost assessment) into one discussion.

3. Evaluate Onboarding, Readiness

The capacity for onboarding new processes and readiness for new processes are factors to consider while selecting BPM software. Even if one solution appears to be superior to another, the onboarding process may make or break a platform’s initial success. Yes, you can recover from a bad launch, but you will waste time & money. if you are not prepared for the BPM software’s learning curve.

Many businesses also look at tools like a learning management system to enhance their onboarding system. LMS for onboarding supports how you plan your onboarding training, providing your onboarding training, scheduling training, and checking results and metrics.

examples of learning management systems, so choosing the right one for you could be daunting. However, there are LMS solutions that integrate with your existing BPM for a more seamless implementation.

Business Process Management Software for All Businesses

Business process management software tools are often used by mid-to-large businesses to aid in the
automation of business processes using various workflow tools.

Have you used any of the business process management software tools? What are your thoughts on them, and how do they compare to other BPM systems? Are there any more BPMS products on the market that we haven’t mentioned? Let us know what you think!

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EDMS : Enhance Operational Process of Manufacturing Industry

Electronic Document Management System for manufacturing industry

The manufacturing industry is nothing less than the backbone of any country. For example, the manufacturing industry contributes around 17% of the total GDP. Moreover, the industry has been growing at a rate of 9-10% every year since 2003. But, these facts and figures are not what make it the backbone of the country. It is the importance and contribution of the manufacturing industry that makes it so. The industry fulfills the thousands of needs of billions of people in day-to-day life. Vehicles, packed food, clothes, medicines, lifestyle products, and other million of needs are fulfilled by the manufacturing industry only.

But, do you know what the backbone of the manufacturing industry is? It is the documentation and record-keeping process of the industry. Manufacturing firms have a phrase common in them, “If it is not noted down, it didn’t happen“. So, documents are more important than the actual transaction taking place.

Electronic Document Management System is a digital platform to keep these important assets of the industry safe, secure and well-managed. There are thousands of documents such as purchase, supply, sell, cash flow, name, companies, raw material, labor cost, etc. So, the document management system provides the integrated platform for the efficient management of these documents.

For better understanding, the following are the five use cases of Electronic Document Management System in the manufacturing industry:

Streamlining the different stages of manufacturing

First of all, the Electronic Document Management System helps to streamline the documentation process of manufacturing firms. It will provide an integrated platform for document management while still maintaining the different documents in different sections. So, the system will not mix up the data of marketing, raw material, sales, supply, salary, and logistics. However, it can be easily found on an integrated platform. So, becomes easy to store and manage all the important documents on a single platform. Hence EDMS provides a convenient and easy method for document management.

Search documents relevant to sales, production, supply or anything instantly

A manufacturing firm generates thousands of documents every year. So, getting the right document at the right time is nothing less than a miracle. Electronic Document Management System makes this miracle a part of your daily working routine. First of all, it works on an integrated platform. So, user can search any document within a moment. However, OCR (Optical Character Recognition) is the other feature that makes the searching process even easier. OCR helps to search for the document even if you don’t remember the name of the document. It can search the document with any keyword embedded in the document.

Share the document automatically with other parties

In manufacturing industry, Sharing the documents and papers from one stakeholder to another one is a big task. So, EDMS makes it simpler for you. As per the command of the user, the right document will be forwarded to the right stakeholder at the right time automatically. Moreover, even if you need to put a signature on the document, EDMS has the option for that as well.

Better control of documents

Control is a “must-have” requirement for the document in the manufacturing industry. So, Electronic Document Management System provides complete control of each document. With the help of EDMS, you will have complete authority to give access to a document. If you want to give access to a specific document to a specific person, EDMS allows you to do so.

Ahead of the curve for safety

The Electronic Document Management System enhances the safety of documents to a significant level. It not only gives them access feature to the user but also provides traceability options to the users. EDMS can trace any document very efficiently. EDMS has the capability to track any activity such as opening the document, sharing the document, forwarding the document, editing the document, the user who received or sent the document. Hence, it elevates the safety and security of a document significantly.

Wrapping Up

So Electronic Document Management System is a documentation infrastructure that helps the firm to become completely paperless. It makes the process faster, smoother, secure and efficient.

If you are planning to make the smart move and adopt the Electronic Document Management System, docEdge DMS is the best fit for you. It will help you to be more productive and efficient than all of your competitors.

Posted in: Document Management System

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