Success Story: How India’s Biggest FMCG Went from Paper-Pushing to Paperless—Thanks to Visionary Leadership, docEdge DMS, and a Little Pocket Power

Once upon a spreadsheet in the buzzing halls of India’s largest FMCG giant, something ancient lingered — paper. Glorious, fluttering, approval-seeking paper.

Despite having SAP ERP running like a charm, the procurement department still had a daily routine that involved printing documents, stapling hope to them, and physically chasing managers for signatures. Sometimes, if you were lucky, the file returned in a week. Other times, it went into a mysterious black hole called “Sir is in a meeting.”

That all changed when leadership finally said, “Enough! We run the largest FMCG. Why are we still chasing signatures like it’s 1999?”

That’s when docEdge DMS stepped into the frame. Not in a cape, but definitely with superhero timing.

With a clear mandate from the top, the company embarked on a mission to digitally automate end-to-end procurement processes — from PR creation to final approval, even integrating tightly with their existing SAP ERP system. But the real magic?

Approvals on mobile devices. Yes, those very devices that once only saw WhatsApp groups and Candy Crush now became tools of operational excellence. Thanks to docEdge DMS’s mobile-ready platform, CXOs and managers could approve documents while sipping coffee, waiting for a flight, or pretending to listen in meetings.

No more, “I’ll sign it when I get back to my desk.” Because the desk is now in their pocket.

The result?

• Procurement workflows are now fully paperless
• Audit trails are a click away
• Turnaround time has dropped from days to minutes
• Management is happier. Procurement is faster. Trees are safer.

And let’s not forget the leadership that made it all happen. This wasn’t just another memo titled “Digital Transformation Strategy 2040.” This was real, bold, and brilliantly executed — led from the top, supported by teams on the ground, and delivered through docEdge DMS.

So, next time you see someone approving a multi-crore PO on their mobile in an airport lounge — just remember: digital transformation isn’t coming. For this FMCG giant, it already happened.

Moral of the story? Give strong leadership, the right technology, and mobile power to the people — and even the most stubborn paper trail doesn’t stand a chance.